AKPK (Credit Counselling and Debt Management Agency) is an agency under Bank Negara Malaysia that helps individuals manage debt & personal finance — for free. Many don't know it exists, or wrongly assume it's a "blacklist".
What AKPK offers
- Financial counselling — budgeting & money management advice.
- Debt Management Programme (DMP) — restructuring debt payments with participating banks.
- Financial education — free workshops & resources.
How to apply (in brief)
- Gather your financial documents (debt statements, payslips, expenses).
- Contact AKPK through their official channels & book a counselling session.
- Discuss your situation with a counsellor; they help build a plan.
- If eligible, a DMP is arranged with your lenders.
Note: This is general financial education, not legal advice or specific credit counselling. For serious or distressed debt, seek accredited help such as AKPK (free).
Nazim's advice
I often meet people who suffered for years before learning AKPK is free and exists to help. If monthly debt payments keep you up at night, one call to AKPK can be a turning point. There's no downside to asking.
Frequently Asked Questions
Is AKPK paid?
No. AKPK's counselling & debt management services are free for individuals.
Who is eligible for AKPK?
Malaysian individuals facing debt management difficulties can get counselling. DMP eligibility depends on your situation & the banks involved.
Can AKPK erase my debt?
No — AKPK doesn't erase debt, but helps restructure payments to be more manageable within your means.